Babolat Warranty Policy

Duration:

  • All Products Except Shoes: One year from the date of purchase.

  • Shoes: Six months from the date of purchase.

Claim Process:

  • Warranty claims must be initiated through the retailer that you made your purchase from.

  • Babolat does not accept direct returns from consumers, except for purchases made online at babolat.ca.

  • All warrantied products must be returned to the dealer with valid proof of purchase.

Terms and Conditions:

  • Warranty applies only to products purchased from an authorized Babolat dealer.

  • Coverage includes manufacturing defects and issues in workmanship.

Exclusions:

The warranty does not cover damage resulting from:

  • Negligence or abuse.

  • Improper stringing, maintenance, or handling errors.

  • Normal wear and tear (e.g., multiple frame breaks, visible impact damage, worn butt caps, bumpers, grommets, or exposed/splintering fibers).

  • Alterations, modifications, or unauthorized repairs.

  • Improper storage, exposure to extreme conditions, or accidents.

Examples of non-covered damage:

  • Cracked frames from impacts or mishandling.

  • Abrasion on shoe outsoles, which is considered normal wear and tear.

Resolution:

  • Babolat reserves the right to repair or replace defective products at its discretion.

  • Claims that do not meet the terms and conditions may be denied.

  • Consequential or incidental damages are not covered.

Contact Information:

For warranty inquiries or claims:

  • Contact your authorized Babolat dealer.

  • Use the contact form available at babolat.ca for online purchases.